Job Title: Data Center Cabling Technician
Job Location: Suite A Jericho NY 11753
Onsite Requirements:
- Racking & stacking
- Installing, maintaining, and troubleshooting data cabling systems
- Knowledge of data cabling standards and electrical systems
Job Description:
- Data Center Cabling Technician position is a self-motivated individual who must be punctual and reliable for this hands-on position that requires duties ranging from facility and data center operations including a very small maintenance back round and environmental services in a critical facility atmosphere.
- The technician is a skilled professional responsible for installing, maintaining, and repairing data cabling, internet connections, and LAN services.
- The duties include running all types of cables, connecting wires, troubleshooting and repairing equipment, and ensuring that all systems are functioning properly.
- They must have a good understanding of electrical systems, data cabling and have experience with hand and power tools.
- This person must also be able to communicate effectively with customers and work well in a team environment.
- This is a technical position that requires attention to detail and the ability to work independently as needed.
Duties And Responsibilities:
- At the direction of the data center manager, monitors, and performs preventive, predictive, and corrective maintenance on critical equipment.
- Install, maintain, and repair cable systems, including internet, video, and telephone services.
- Diagnose and troubleshoot technical issues with cable systems and equipment.
- Test and verify cable system signal strength and quality.
- Assist with addressing any customer concerns or complaints.
- Adhere to safety procedures and regulations while performing job duties.
- Stay up-to-date with industry developments and advancements in cable technology.
- Has a understanding of the Change, Asset, and Problem Management Systems in an digital environment.
- Perform maintenance programs to prevent unscheduled outages; to include normal and emergency electrical, mechanical, and fire suppression and detection systems; must be able to provide training to peers.
- Install, assemble and disassemble hardware and equipment & equipment cabinets.
- Oversee 3rd party contractors and internal and external support vendors and consultants.
- Travel is required in the position with a valid driver’s license and vehicle.
- Some light Cleaning duties: Empty trash barrels. Remove pallets, cardboard boxes etc to the trash compactor. Vacuum rugs.
- Maintain outside grounds as required. (small amount of shoveling and salting is required) during the winter months.
- Shift and site cross training is a requirement in this position.
- Carries company pager during the shift.
Additional Duties And Responsibilities:
- Performs additional job duties as requested.
- T. support (racking and stacking of hardware, hardware reboots) directed by information systems and the data center facility manager.
- Hands-on hardware troubleshooting experience.
- Able to read and understand technical manuals, procedural documentation, and OEM guides.
- Security & facilities rounds and site tours.
- Support deliveries. (shipping and receiving) Must be physically able to lift, up to 75 pounds.
- Ability to operate hand tools, components, and peripheral accessories.
- Strong customer-service orientation.
- Proficient in basic computer applications and software such as MS Office, exchange, excel email (outlook), Service Now, BAS Tridium.
- Work Request system, (service now) Check (day to day) calls, manage team queue to support the teams work effort.
- May require 24x7 responsibilities including holidays, evening, nights and weekend hours as needed.
- Work outside of normal shift hours is a requirement, as needed. (i.e. weekday after hours, nights or weekends).
Documentation:
- Fill out a daily shift turn over report.
- Providing a daily and weekly work summary report.
- Communicate via our service now work order ticketing system.
- Communicate via our customer and company E-mail system.
Education And Experience:
- High School diploma or GED equivalent.
- 3+ years experience or associates degree in computer related field.
Certificates And/Or Licenses:
- MUST have a Valid Driver’s License.
- **3rd party and subcontract staffing agencies are not eligible for partnership on this position. 3rd party subcontractors need not apply.
- This position requires candidates to be eligible to work in the United States, directly for an employer, without sponsorship now or anytime in the future**